Knowledge-Base Pipeline

A centralized knowledge service that powers AI agents across a platform — chat, ticket triage, and autonomous dev agents — backed by vector search over curated content.

A nightly curation pipeline keeps quality high: it deduplicates near-identical entries, recomputes quality with source-trust weighting, ages out stale content, promotes proven answers through a lifecycle, clusters solutions into canonical patterns, and flags contradictions for human review.

Live retrieval defaults to curated content only, so agents answer from the platform's best, most-trusted knowledge.